1. Order Processing & Shipping Time
Order Processing Time: Orders are processed within 7-10ย business days (excluding weekends & holidays).
Shipping Time: Delivery may take 7-10business days based on location and shipping method.
Courier Partners: We use trusted courier services to ensure timely delivery.
2. How to Track Your Order
Once your order is shipped, you will receive a tracking number via:
โ
Email Notification
โ
SMS Update
โ
Your Stalvart Account (Orders Section)
Steps to Track Your Order:
Go to www.stalvart.com and log in to your account.
Navigate to “My Orders” and select the order you want to track.
Click on “Track Shipment” to view real-time tracking updates.
Alternatively, you can enter the tracking number on our courier partnerโs website.
3. Delivery Delays & Issues
If your tracking status is not updating, please allow 24-48 hours for the system to refresh.
Delivery delays may occur due to weather conditions, public holidays, or logistical issues.
If your order is delayed beyond the estimated time, contact our support team for assistance.
4. What If My Order Is Marked as Delivered But Not Received?
Check with neighbors or your building security.
Verify if someone else at your address accepted the package.
Contact our support team for further investigation.
5. Contact Us for Shipping & Tracking Support
๐ง Email: support@stalvart.com
๐ Phone: 05872358166